Exchanges & Returns

Do you want to Return or Exchange your product?

This is possible up to 30-days after placing the order. Please send an email to: with your order number & reason for return. 

Please note we do not accept mosquito nets that are returned without prior notice per email. NB! The maximum deadline for receipt return warehouse is 30 days after order. So we kindly ask you to make sure you report & send the return on time.

Returns are only accepted if the product packaging and the product itself are not damaged. The hangtag with bar-code should be attached to the product. Please include the packing list and the return form (see link below) in the return package. 

The product’s purchase price will be refunded to your credit or debit card used for the transaction. Depending on the financial institution, this will be within 14 days after receiving your package.  You can find our complete return policy in our terms & conditions.